
HOW TO PREPARE FOR A CALL OR VIDEO SESSION
SERVICES
Relationship Counselling (Couples & Family)
Trauma Counselling
Anxiety, Depression, Stress Counselling
Personal Empowerment Therapy
ICBC Counselling
Coverage
Preparing for video counselling sessions.
You will receive an E-contract outlining the perimeters of the sessions. Upon accepting a deposit, you will receive an invoice and email containing a Zoom link to your session.
​
-
Please ensure you are in a private place for a session where you will feel comfortable speaking freely during the session.
-
If you are using your phone, please make sure to download the Zoom App prior to the session.
-
Check that your audio and video are working.
-
If you do not receive a link, email us and we will resend immediately.
-
If the session connection is too poor, we will revert to a phone session.
Preparing for phone counselling sessions.
You will receive a contract outlining the perimeters of the sessions. Upon accepting a deposit, an email containing my phone number will be sent.
​
-
Please ensure you are in a private place for a session where you will feel comfortable speaking freely during the session.
-
Ensure your phone has sufficient battery life and a good signal.
-
Get ready for the call a few minutes before the scheduled start time.
-
I will call you at the start of the appointment.
Virtual counselling sessions
Our online counselling sessions will be like any other session: start on time, end 60 min later, wrap up with homework and booking a new appointment if desired.
​
If you are uncomfortable with video platform or do not have access to a private computer, a phone session is also an option.
​
It is important to continue to take care of your mental health during this public crisis and we hope that we can help support your journey.